Patient Care

Patient Care

REACH’s clinical staff consists of critical care transport nurses and transport paramedics. These expert clinicians join our company with extensive experience within their chosen field.

To join the REACH team, our nurses and paramedics must hold certification in:

  • Advanced Cardiac Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Resuscitation Program (NRP)
  • Basic Life Support (BLS)
  • An approved Trauma Certification course

Additionally, all our clinicians must obtain National Advanced Critical Care certification within one year of hire.

When hired, each clinician must complete a rigorous education and training process at the REACH Academy, which includes:

  • a two or four-week program of didactic, psychomotor skill, and intense scenario-based patient care simulations
  • Intense scenario-based patient-care simulations

Under the guidance of an experienced REACH preceptor, these new hires must also complete a comprehensive program covering all aspects of transport medicine. Throughout the orientation process, ongoing performance evaluations and feedback are provided through our Continuous Quality Improvement (CQI) program.

Once our clinicians move to the flight line, development of their skills continues with extensive annual requirements for clinical education and specialty training. Since the early 1980s, REACH has led the way in in the care, treatment and air-medical transport of high-risk neonatal patients. Our dedicated Neonatal Transport Specialty teams are passionate about advancing care to this specialized population. These teams undergo additional training that affords them the knowledge and skills necessary to care for these tiny patients.

REACH nurses function under an advanced scope of practice, meaning they can perform some interventions typically reserved for physicians. REACH clinical protocols are developed and maintained by our group of Medical Directors and the Clinical Education Team to ensure that our clinicians provide evidence-based, patient-centered, high-quality care.