Benefiting Our Employees and Our Patients
After a REACH clinical crew member has successfully demonstrated core competency in the fundamentals of transport medicine with completion of the REACH Academy, they enter into a hands-on phase of training as a medical flight crew member during which they are mentored by a preceptor. This phase reinforces the key content they have learned to further incorporate safety standards and REACH clinical practice into their critical care skills. They must prepare to manage critical patients in highly dynamic situations in both the 911 call setting and hospital to hospital transfer setting. Their patient population can range from obstetric, neonatal, pediatric, adult, to geriatric.  To develop core competency for safety and operations specific to each vehicle and/or aircraft type the clinical crew must successfully complete detailed training content and performance evaluations for working safely and effectively in their primary transport vehicle (ambulance, airplane and/or helicopter).

REACH’s clinical continuing education process is robust. REACH’s Medical Directors and Clinical Leadership Team utilize a comprehensive quality management system to identify organizational and clinician specific training needs. Education and training are facilitated via traditional classroom didactic, self-guided study, hands on practical skills, online education programs, peer to peer mentoring, CQI program, patient case studies and other modalities.

The REACH Clinical Leadership Team works together to develop complex patient case studies with advanced objectives for critical care and transport considerations. These comprehensive case studies are utilized to present advanced clinical and operational objectives for multiple specialties: Pre-hospital, Adult ICU, Adult OR, ED, PICU, Pediatric OR, NICU and high-risk OB topics. Clinical crew members receive the scenario-based ongoing education that is facilitated by REACH Medical Directors and Clinical Managers by using state of the art high-fidelity human patient care simulators. This educational approach engages and challenges the clinical team members, facilitates critical thinking, builds camaraderie and prepares them to provide high-quality patient care in complex situations.

Upon hire, all REACH crew must hold certificates in ACLS, PALS, NRP, BLS, BTLS, trauma certification and within one year obtain an advanced critical care certification.

REACH is truly dedicated to education and training.