Innovation & Excellence

REACH pilots have an average of 5,000 hours experience as pilot in command. All REACH pilots are instrument rated and remain current under a rigid training and check-ride program closely controlled by the FAA. REACH was the first air ambulance company in the United States to receive approval by the FAA to operate off published instrument airways using its own proprietary GPS routes to specific hospitals.

The REACH rotor-wing fleet includes twin-engine IFR-capable Agusta A109 aircraft as well as twin-engine IFR-capable Eurocopter EC135 aircraft. These aircraft have a cruise speed of approximately 120 to 160 mph. Our fleet also includes single-engine, VFR-only Bell 407 aircraft.

REACH operates King Air B200 twin-engine IFR-capable pressurized fixed-wing aircraft. The cruising speeds of these aircraft are 290 mph.

REACH operates under its own FAA part 135 Air Carrier Certificate.

REACH takes pride in providing state-of-the-science service to the communities it serves using the most advanced equipment to facilitate the safe transport of patients in critical situations. An essential element of REACH’s success is our ability to respond to requests for transport, in most instances, despite inclement weather. We can skillfully respond to most situations because of our IFR capability, allowing us to safely respond in adverse weather conditions.

Our development of GPS routing increases our ability to respond to emergencies in a variety of conditions. We were the first air ambulance company in the United States to receive approval by the FAA to respond off airway, using our own GPS routes to specific hospitals. This innovative technology has reduced transport time to multiple hospitals throughout Northern California.

The NTSB (National Transportation Safety Board) and the FAA view night vision goggles (NVGs) as one way of enhancing safety for night operations. Night vision goggles take any available ambient light, such as the moon and stars, and multiplies it thousands of times, turning darkness into “near daylight” conditions. Historically, night vision goggles were only utilized by the military. Recently this technology has been transferred to the private aviation sector. REACH is in the forefront of the private EMS aircraft operators having become only the fifth program in the nation to fully implement NVG technology. REACH has performed missions utilizing NVG technology since February of 2004.

Innovative thinking keeps REACH at the forefront of technology, ensuring our patients and the communities we serve continually receive the best care available.