Southern Colorado CareConnect air ambulance base, located in La Junta, Colorado, is operated by REACH Air Medical Services. The program is the result of six years of diligent communication and action between REACH and Parkview Medical Center to provide emergency air medical transport to the Southern Colorado region. Fundamental to the establishment of CareConnect was the strong show of support from multiple rural facilities that designate Parkview as their preferred tertiary care destination.
Initial conversations between REACH and Parkview Medical Center, located in Pueblo, Colorado, were conceptual since the hospital was in the process of adding additional critical care beds and specialty units. Rock solid from the start, however, were the intentions, goals and principles REACH and Parkview shared. They, along with the rural hospitals, emphasize commitment to their communities for improved and readily available critical care air transportation options.
All of the work paid off. Parkview is licensed for 350 acute-care beds, has more than 370 physicians and is able to provide a full range of healthcare services. It is the region’s only certified Level II Trauma Center and has the area’s first certified Stroke Center. In addition to serving Pueblo County, Parkview Medical Center provides healthcare to residents of 14 surrounding counties. All told, this area represents 370,000 lives.
The location of CareConnect in La Junta is optimal as it gives the rural facilities a centrally located air ambulance base that provides safe transportation for critically ill and injured patients. CareConnect’s dependability is driven by multiple factors. In addition to a staff comprised of ICU-level clinicians, impeccably skilled pilots and equally capable aircraft maintenance technicians, CareConnect’s practices include regular reviews of all clinical and operation metrics. CareConnect offers services such as One Call, early activation, customer feedback tools, and an affordable membership program that can mitigate or even eliminate the cost of transport for members.